At Packed-Suitcase.com we are committed to the privacy and protection of our customers. Our company is partnered with world leaders in technology and security to provide you with an easy to use, fully secure, online shopping platform. Your information is collected only to process orders and to provide a better shopping experience. Private information is NEVER sold, rented, or given to third parties and other information collection services.

Packed-Suitcase has put the following policies in place to protect ourselves and our valued customers from fraudulent transactions:

Collecting Information

When you shop with Packed-Suitcase.com, you will be prompted to provide personal information that allows us to fulfill your orders and send messages regarding your items via email. When necessary, contact information is used to reach customers to provide updates on orders, product availability, shipment, etc. All collected information will be kept confidential and used solely to support your transaction(s) with Packed-Suitcase Enterprises Corp. This site uses an order form to process all transactions.

Please find a list of the information Packed-Suitcase.com will ask you to provide below:

  1. When an order is placed, you will be required to provide your name, e-mail address, shipping address, billing address, phone number, credit card number and expiration date. This allows us to process and fulfill your order, as well as notify you of any changes to your order status. All financial information collected is used to bill the customer for products and services.
  2. At Packed-Suitcase.com, we are always striving to improve and personalize your shopping experience. We constantly monitor customer traffic patterns in an effort to help improve the site’s functionality.

Security (Protecting Customer Information)

Packed-Suitcase uses state-of-the-art technology to protect and secure your transactional information from unauthorized third parties. The stringent security measures put in place are there to prevent the loss, misuse, and alteration of the information under our control.

Our website uses industry standard Secure Socket Layer (SSL) encryption technology to secure your data and transactions. With SSL technology, all personal information, including your name, address, and credit card number, will be encrypted as it is transmitted over the Internet. Our secure server is also protected by firewall technology to prevent unauthorized access to any information stored on the website.

Every employee servicing Packed-Suitcase.com is made aware of and expected to comply with all of our Privacy & Security Policies. Protecting our customers’ information is of utmost concern to us. Packed-Suitcase.com guarantees secure transactions.

Disclosing Information

Packed-Suitcase.com respects your privacy. Packed-Suitcase.com does not sell, trade, or rent your personal information. Packed-Suitcase.com may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect the rights, property, or safety of Packed-Suitcase.com, our users, and others.

Credit Card Fraud Protection

Packed-Suitcase.com employs various Credit Card Fraud Prevention Services, provided by our Online Merchant Processor, in order to ensure purchases made on Packed-Suitcase.com are not fraudulent. When you enter credit card information to complete a purchase or verify data, the credit card number and security code is transmitted in an encrypted format (SSL) to prevent unauthorized transactions. Federal Law states that your credit card provider cannot hold you liable for more than $50.00 of any fraudulent charge. In the event of unauthorized use of your credit card, report this problem immediately to your credit card provider in accordance with its terms of use.